De-mystifying the Enterprise Application Integration (EAI) landscape: Actors, terminology, cadence and protocols

Any form of Enterprise Application Integration (EAI) [1] work for data synchronization,  digital transformation or customer self-service web implementation involves communication between the service providers and service consumers. A web of connections grows over time between systems, facilitated by tools specialising in “system-integration”; this article covers how the clients, services and integration tools communicate and…More

Tackling complexity: Using Process maps to improve visibility of integrated system features

<p style="font-size:12px;">“Entropy<em> always increases</em><span style="font-size:15px;"> “</span>– second law of thermodynamics</p> <p style="font-size:12px;">Enterprise systems are similar to isolated physical systems, where the entropy or hidden-information always increases. As the business grows, our technology footprint grows as new systems are implemented, new products and cross-functional features are imagined and an amazing network of integrations emerge</p> <p style="font-size:12px;">Knowing…More